The Atrix 110V Lil Red HEPA Canister Vacuum can be used for general cleaning where a roach infestation is present. The most effective way to treat for German roaches is to use a combination of an insecticide residual spray, strong roach bait gel, and an insect growth regulator (IGR). We would recommend using one of our Roach Control Kits so that you can be sure you have everything you need for a complete roach treatment program. You may also want to look over our Roach Control Treatment Guide for more information.
We are sorry that you are having trouble with your Atrix Vacuum. Since we do not see an order with our company matching your information, please contact the retailer from whom you purchased the item, or you can reach Atrix directly at 1-800-222-6154.
Unfortunately, we can only ship within the United States. You may want to reach out to Atrix directly to see if they have someone who can ship to you. You can contact them online here.