No problem with the seller, but the product itself is disappointing. The wooden part is nice but the hanging "wire" is junk. It detached from the bottom within 3 weeks but I managed to fix it. It has now snapped at the top and what I thought to be plastic covered metal wire turns out to be just thin plastic. After seeing this I'm not surprised. that this product has lasted less than 2 months. Shoddy quality.
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