I purchased Swan Soft & Supple Water Hose from Farm & Fleet in 2003.
DEVELOPED PIN HOLE LEAK. LIFE TIME WARRANTY; FARM & FLEET CLAIM THEY NO LONGER HANDLE YOUR PROD. & REPLACEMENT IS OUT OF THEIR HANDS. NOW WHAT CAN I DO ABOUT THE WARRANTY?
A
Please contact Swan (the manufacturer) at 800-800-HOSE (4673) for warranty and replacement information for the Swan Soft & Supple Hose.
The new Swan Soft & Supple Water Hose I purchased 3 years ago and it is not the same "soft and supple" material as the one I've had for almost 20 years. What has changed?
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We are not sure of any changes to the Swan Soft & Supple Water Hose. However, we are not the manufacturer and they would be the only ones that could answer that questions. Their phone number is 1-800-848-8707.