Received damaged stations. Customer service corrected the i.
By Erik on 12/21/2018
I commend domyown for their american-based customer service, all dealings were professional. Unfortunately I received several cases:all bait stations were damaged due to packaging and Mishandling and poor product design. Customer service made things right however it was a long process. While I recommend ordering other products I can't foresee this one arriving undamaged.
These stations do what they are supposed to do - mimic a rock. For our cabin in the woods, we wanted something that would not be eye catching and ordered these. The locks seem to depend on a spring that pushes a plunger back when the key is in the correct position. I am sure it would work well if used indoors, but ours are outside and subject to the elements on the mountain. Dirt and water gum up these locks and I have to work them on a workbench each time I need to check or re-fill the bait. One lock failed in the first two weeks and I can only get it to open with a very specific use of the key and a flat-head screwdriver from the bottom that luckily gives access to the locking mechanism. I didn't find any warranty info on the site.
I would not recommend this bait station and would go with another option if one were available with a similar look.