Seresto Dog Flea and Tick Collar - Questions & Answers

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  • Asked by Parker from Cwmbran
    08/19/2019
    Q
    The Seresto Dog Flea and Tick Collar I bought has a very strong odor
    A

    The Seresto Dog Flea and Tick Collar should not have any noticible odor.  We would recommend contacting the company you purchased it from, or the manufacturer, Bayer, at 1-800-331-2867.

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    5 of 9 people found this answer helpful.
  • Asked by Poppy from Mthatha
    01/05/2020
    Q
    I recently bought seresto collar for my pup, she's 3 months going to 4. She keeps stretching the collar.
    Is she reacting to the collar or it's normal. She's so uncomfortable
    A

    It is normal for puppies to scratch at new collars. We recommend that you remove the collar and consult with your vet if you feel the pup is experiencing an allergic reaction.

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    4 of 8 people found this answer helpful.
  • Asked by Brian from Housatonic Mass
    10/22/2019
    Q
    Does the Seresto Dog Flea and Tick Collar come with a rebate anymore?
    A

    Since we are not the manufacturer, we are unaware if the Seresto Dog Flea and Tick Collar comes with any information inside regarding rebates.  The packaging is sealed when we receive it and we do not open it before it ships out to the customer.  You can contact the manufacturer, Bayer, for any details regarding product rebates.  They can be reached at 1-800-331-2867.

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    4 of 10 people found this answer helpful.
  • Asked by Adrienne from Durham, Nc
    11/27/2020
    Q
    My little long haired Chihuahua still has fleas after using Seresto, it's been 72 hours
    Should I bomb my house and rewash her and put on another collar? She's so low to the ground maybe 5 pounds
    A

    The Seresto Dog Flea and Tick Collar will last 8 months. While the collar is designed to kill any fleas or ticks that get on and feed on the pet, it will not put a bubble on the pet and keep any insect from being able to still jump on. If the pet is itching, are you seeing signs of live fleas on the pet? Itching can be caused by many factors so if you are not seeing any fleas on the dog, the collar should still be working. You may need to treat in your home for fleas as well. You may use something like our Indoor Flea and Tick Kit to do so. Please take a moment to review our How to Get Rid of Fleas Guide for more information and helpful tips on eradicating this pest.

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    2 of 2 people found this answer helpful.
  • Asked by Beth from Monroe, Ga
    05/26/2021
    Q
    Do you purchase the Seresto collars directly from Bayer? There are lots and lots of counterfeit Seresto colla
    A
    Yes, the Seresto Dog Flea and Tick Collar are the real product directly from Bayer.
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    2 of 2 people found this answer helpful.
  • Asked by Brian from Huntington West Virginia
    07/14/2021
    Q
    I have four dogs that live indoors, how many Seresto Dog Flea and Tick Collar do I need?
    A

    Each Seresto Dog Flea and Tick Collar treats one dog for up to 8 months, so you would need 4 collars if you are treating 4 dogs. Be sure you are getting the correct size collar for each dog.

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    2 of 2 people found this answer helpful.
  • Asked by Ashley from Rushville Indiana
    08/05/2021
    Q
    Could you put two large Seresto Dog Flea and Tick Collars together to make an extra large collar to fit a Saint Bernard?
    A

    We cannot recommend using more than one Seresto Dog Flea and Tick Collar on a dog at a time since the product label does not outline this use. We recommend contacting your vet directly for assistance with appropriate flea and tick control for your Saint Bernard.

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    2 of 2 people found this answer helpful.
  • Asked by Ina from Oliver Springs, Tn
    03/23/2021
    Q
    Will the Seresto Dog Flea and Tick Collar work after it's been cut off?
    My husband cut the the collar off after watching the news. Can I tape or glue it back together it's only 2 weeks old.
    A

    Yes, the Seresto Dog Flea and Tick Collar will continue to work after getting cut off. You can put it together with some industrial strength tape if need be.  Though you want to be sure it is not too tight after you have cut part off.

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    2 of 4 people found this answer helpful.
  • Asked by Tina from Lobelville, Tn
    04/03/2020
    Q
    If my dog is pregnant can I still use the Seresto Dog Flea and Tick Collar?
    A

    Per product label when using Seresto Dog Flea and Tick Collar as with any other product consult with your veterinarian before using this product on aged, breeding, pregnant, or nursing animals.  

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    2 of 12 people found this answer helpful.
  • Asked by Lavant from Mount Holly New Jersey
    08/21/2021
    Q
    What is the best way to take the Seresto Dog Flea and Tick Collar off my dog?
    A

    The Seresto Dog Flea and Tick Collar can be removed by cutting with scissors

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    1 of 1 people found this answer helpful.
  • Asked by Lisa from Albany Ny
    08/17/2021
    Q
    Can the Seresto Dog Flea and Tick Collar be washed with soap and water if really dirty or will this affect the efficacy?
    A

    Seresto Dog Flea and Tick Collar are water-resitant, so they remain effective following a bath (with or without shampoo treatment), or even after your dog goes for a swim. Therefore, there is no need to remove the collar for bathing. However, using a gentle, soap-free pet shampoo is recommend.

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    1 of 2 people found this answer helpful.
  • Asked by April from Paris, Tn
    07/15/2021
    Q
    What size Seresto Dog Flea and Tick Collar would be best for my 20lb dog.
    A

    We would recommend the “Large” size Seresto Dog Flea and Tick Collar for dogs weighing overing 18lbs. 

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    1 of 1 people found this answer helpful.
  • Asked by Anna from Fort Benning, Georgia
    12/05/2020
    Q
    Can I put a new Seresto Dog Flea and Tick Collar on my dogs if they took them off and lost them?
    A

    Yes, you can put a new Seresto Dog Flea and Tick Collar on the dogs if the old collars get lost. If there is not a collar on the dogs, they are not being protected. 

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    1 of 2 people found this answer helpful.
  • Asked by June from Hicksville, Oh
    07/06/2022
    Q
    The Seresto Dog Flea and Tick Collar I have on my dog is only 4 months old and I am seeing fleas, do I need to replace with a new collar?
    I thought they were good and killed fleas for 8 months, they are scratching and itching constantly and have fleas.
    A

    The Seresto Dog Flea and Tick Collar will not repel fleas but kills fleas when they get on the dog. Are you treating areas the dogs rest inside the home or visit in the lawn for fleas? If not, this is an important step for flea control as without treating those areas, fleas will continue to thrive and bother your pet.

    Please take a moment to read over our flea guide to learn more. 
     

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    1 of 1 people found this answer helpful.
  • Asked by Danielle from Sugarloaf
    10/17/2022
    Q
    Why an I still finding one or two fleas on my dog every couple days after dog is wearing new Seresto Dog Flea and Tick Collar?
    A

    Even though the Seresto Dog Flea and Tick Collar continues to work for 8 months, it is not a complete repellent during that time. Fleas and ticks will still need to bite to consume the active ingredient, so it can take several hours for them to die. Be sure that you are still checking outdoors and treating as needed so that the dog is not bringing fleas and ticks indoors. Please take a moment to review our Flea Treatment Guide for more tips and information on eradicating this pest.

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    1 of 2 people found this answer helpful.
  • Asked by Jenna
    06/05/2022
    Q
    Is it normal for my dog to whine excessively and scratch at the Seresto Dog Flea and Tick Collar after wearing for 1 day?
    He already whines often when he's not getting attention(which is normal). But today was his first day with it and i noticed he was whining extra? he ate breakfast which was before i put the collar on. he ate treats throughout the day, drank plenty of water but wasn't really interested in dinner. he ate some but not much. first time dog mom and i'm just trying to keep my baby safe!
    A

    We would suggest reaching out to your veterinarian and/or the manufacturer of the Soresto Dog Flea and Tick Collar (Bayer) for more information on this. It is possible that your dog is not used to wearing a collar like this, or it could possibly be irritating. There is also the possibility of an allergy. Your vet and the manufacturer should be able to answer any questions about your pup's specific situation. Bayer's phone number is 866-992-2937.

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    1 of 1 people found this answer helpful.
  • Asked by Joel from Jackson, Tn
    05/10/2021
    Q
    Is it normal for my dog to have ticks two months after wearing the Seresto Dog Flea and Tick Collar?
    I was wondering if they would die or if i should get other treatment. They are outside dogs.
    A

    Your dogs can still get ticks on them if the areas they are frequenting have not been treated for ticks. Here is a link to our tick control guide.


     

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    1 of 1 people found this answer helpful.
  • Asked by Sandra from Ny
    04/13/2021
    Q
    I just shaved my dog, can I put the Seresto Dog Flea and Tick Collar on his bare neck?
    A

    Seresto Dog Flea and Tick Collar can be placed on his bare neck. The collar actually needs to touch the skin to work. If your dog has sensitive skin you may want to give it a few days after shaving before putting on collar. 

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    1 of 1 people found this answer helpful.
  • Asked by Kimberly from Castlewood
    12/07/2020
    Q
    Is the Seresto Dog Flea and Tick Collar safe for a 3lb chihuahua 9-month-old puppy?
    A

    Per the manufacturer's product label,  Seresto Dog Flea and Tick Collar is "For 8-month prevention and treatment of ticks and fleas on small dogs and puppies 7 weeks of age and older and up to 18 lbs. (8 kg)".  We advise consulting your veterinarian if you have any questions or concerns in regards to using this or any products on your pets.

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    1 of 1 people found this answer helpful.
  • Asked by Jim from Ilion, Ny
    06/02/2021
    Q
    My Llasa wears a Seresto Dog Flea and Tick Collar however we still found a tick on her right next to the collar itself. Why
    A

    If you are walking your dog through areas that have not been treated for fleas and/or ticks, then these pests will still get on your pet and bite. When bitten, the Seresto Dog Flea and Tick Collar will kill fleas and ticks. 

    For additional questions on the collar you can contact the manufacturer directly: 1-800-255-6826

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    1 of 1 people found this answer helpful.
Displaying 41 to 60 (of 80 questions)