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Greg from Albany, Ore writes

There's nothing for the threads to screw to, to lock down pump and seal it

Answer:

We recommend contacting Chapin customer service directly so they may help you troubleshoot and possibly replace the unit if it is defective. Here is a link to their customer support page: https://www.chapinportal.com/guestbook2/

Answer last updated on: 06/09/2022

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