The ordering process was very good. The order arrived promptly. My experience from start to finish was above average except for one thing: to open the EZ Klean Rodent Bait Station you need two keys. The one key that I received opens one side but the key does not fit the other side--this fact wasn't explained to me when I ordered. Thank you for asking about my order.
Expert response: The same key opens both sides of the station. Only one key is needed to open a station, not two.