Customer Reviews for Chapin Backpack Sprayer 4 Gal. 20V Lithium Black & Decker Battery (63980)

Rating Snapshot

5 stars   5
4 stars   4
3 stars   1
2 stars   1
1 star   1

Average Customer Rating

3.9 of 5 stars
(12 customer reviews)
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  • 1 of 5 Stars

    Totally worthless

    By James on 06/19/2018

    Verified Purchase

    Not one star, but ZERO stars! Unfortunately, the review program would not let me submit unless I gave it at least one star. However, if I could give negative stars, I would give it a negative 5. The Chapin Backpack 4 gallon sprayer (63980) I received from DoMyOwn is totally worthless. It leaks profusely at the bottom. Once the sprayer is turned on it pumps more liquid out the bottom (around where the battery is installed) than it sprays out the nozzle. In fact, 2.5 gallons of liquid insecticide lasted only 5 minutes as it literally spewed the liquid out the bottom leaving huge puddles while hardly spraying anything from the nozzle. This was a total waste of money!!! The only positive note is that the battery is a keeper as I have other Black and Decker 20 volt products that I can use the battery for. The sprayer is going out for trash pickup tomorrow - I'm keeping the battery. Considering the $130 price tag, that's a lot to spend and only receive a battery. The rest is trash.

    Expert Response  Expert response:
    I'm sorry that you are having trouble with your sprayer. I see one purchased from us in May of 2017. Since this is outside our 90 day window, you would need to work with Chapin directly to correct any issues with the sprayer. There are some troubleshooting tips regarding leaks on page 9E of the product manual here: https://www.domyown.com/msds/m_63985.pdf Based on the general area, it appears you may just need to tighten a clamp and/or replace an o-ring. We always recommend contacting Chapin for assistance with leaks or other concerns if you are unable to fix the issue. You can reach them at 800-950-4458. The replacement o-ring kit for this sprayer can be found here (if needed): https://www.domyown.com/chapin-replacement-discharge-repair-kit-for-backpack-sprayers-68153-p-11406.... Please let us know if we can further assist you.

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